"Fundamentally, we need a very efficient and comprehensive delivery system which is robust, accurate and dependable. One our drivers understand and are happy to work with; both comprehensive but user friendly. The TouchStar system provides all this.
The TouchStar system enables us to track when, what and where we have delivered, in real time. We have drivers / tankers based in unmanned locations, the TS system allows us to create a load via Fuelsoft back at base and transmit the route details to the truck at a click. The driver receives comprehensive load and customer details on his screen and can also feedback additional information such as non-delivery reasons, mileages, and vehicle safety check information. All this enables us to invoice the customer, retain POD’s and capture information automatically.
We find engaging with the TouchStar people a breath of fresh air. They listen, react and appreciate our comments. They work hard to ensure that we get the best out of our system and that is very valuable to us.
In short, we feel we have made the right choice and would highly recommend TouchStar."
IAN MACMILLAN, FUELS DIRECTOR, RIBBLE FUEL OILS