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At it’s simplest level it’s an Electronic Proof of Delivery System (EPOD)

Using a smart phone or mobile computer, your van or HGV driver can obtain an electronic signature from your client which confirms receipt of the goods or service delivered.

If further evidence is required, the driver can take a confirmatory photograph or scan a barcode which the system will automatically attach to the client record.


The proof of delivery information is then transmitted in real-time back to your office computer. We have an invoicing module built into the system as standard. This allows you to create invoices for completed jobs and then raise invoices or supplier payments electronically via PDF. The client can then be invoiced quickly, which means a positive impact on your cash flow.

But the system is much more than just EPOD. Let’s run through a small number of the system’s key features;



With our highly flexible entry screens powered by a web based back office system we can cater for almost any delivery scenario. Once the jobs are entered on to the system they can be automatically allocated to vehicles in the most logical order, using our planning tool. Alternatively they can be allocated manually. Whichever method is chosen your planners are eliminating paperwork and saving time.


Route Planning & Optimisation

Using real time job information, you are able to drag and drop the jobs on to the relevant vehicles and, using built-in checks, make sure you are not overloading the vehicle. Once a manifest has been created it is then sent out to the drivers or engineers remotely in the field. To further enhance the efficiency, we can display the route on a digital map saving fuel and time on the road.



You can track your driver and vehicle using the handheld device. The fleet manager effectively sees a real-time update of vehicle location on a digital map. As well as showing the fleet information we are also displaying job information within the same system – there is no need for separate tracking software.


Safety is of major concern for the modern fleet operator and the system assists in two ways;


Vehicle Reminders

The system lets you store key reminders, like tax, MOT, and service dates against your vehicles and be notified in advance of renewal dates whenever you log into the system ensuring your company is always fully compliant.



Vehicle Inspection APP

TouchStar’s APP allows drivers to complete vehicle checks using a mobile device, which then uploads reports directly to a back office system in real time. The device can also be used to take photographs of any damage or low tyre treads, record a driver’s digital signature and capture the date, time and GPS location at the time of the check to ensure the highest levels of accuracy, eliminating paperwork and avoiding fines. The software enables the driver to produce an on-device report which is extremely useful in the event of being stopped by the police or other officials.



From their handheld device drivers can submit holiday requests, timesheets and expense details directly into the system. This is a great time and paper saving feature for both the driver and back office staff meaning no more lost receipts or holiday requests.




A dedicated service module allows the Touchstar customers to manage their service operations. Clients can create, plan, despatch and monitor their jobs using the same easy interface that is used for proof of delivery. Manage service calls and quote, plan and schedule in seconds without moving from one application to another. Engineers can complete jobs in optimum time... allocating time and parts to individual jobs, communicating back to the office in real-time and facilitating faster invoicing.

All of the features we’ve described involve the capturing of commercial & operational data that is invaluable to the running of any business. To be useful this data has to be capable of rapid and easy interpretation.


Dashboard & reports

Our Dashboard gives real time performance KPI information at your fingertips. It can be displayed on any device ranging from tablets and mobile phones to a large TV in the traffic office. The EPOD Dashboard can display real time ETA information for your jobs and notify you if a delivery is going to be late or on time.

If required, there are a standard set of reports in the system giving detailed information on jobs and driver performance. The system also has the ability to export all data fields allowing you to create your own bespoke reports quickly and efficiently.


Business Benefits

    The system will bring tangible and immediate benefits to your operation, including;

  • Improved cash flow through faster invoicing

  • Rapid ROI through improvements in workforce productivity

  • Paperless & Automated System reduces error rates

  • Save time & money wasted in the search for lost POD paperwork

  • Optimised delivery performance resulting in enhanced customer satisfaction

  • Fuel reduction & improved carbon footprint through efficient routing

  • Quickly view productivity by individual resource or vehicle, enabling you to determine sources of profit or loss

  • Enhanced safety of drivers and the general public through automated vehicle reminders & checks.

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