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Fueling Company Growth

Ribble Fuel oils Case Study

Ribble Fuel Oils is one of the top fuel distributors in the UK. Based in Preston, Lancashire, they deliver highly competitive fuel distribution solutions to the North West of England. Their customer base includes all domestic, horticultural, commercial heating, commercial fuels and fuel card applications.

ENHANCING THE CUSTOMER EXPERIENCE

The fuel distribution system at Ribble Fuel Oils is fundamental in maintaining their high levels of customer service. Their previous IT system had served the company well for a number of years, but did not provide the flexibility to support future company growth. As a result, Ribble Fuel Oils were looking to source a new system to optimise the entire fuel delivery process.

THE SOLUTION

Designed specifically for the heating oil sector, Ribble Fuel Oils selected a new Proof of Delivery (P.O.D) system by TouchStar Technologies. The core of TouchStar’s system is P.O.D. software that is designed to manage the entire process from loading to delivering, confirming and invoicing.

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